Dispatches from the edge of innovation

Monday: How is cloud hosting like makeup by subscription?

Good evening, Calitech™ friends and partners. I’m writing from New York City, where I’m attending the Fast Company Innovation Festival. This is a wonderful event with amazing speakers and on-site demonstrations, and much of what I’m seeing is consistent with our own Calitech™ practices and our culture of innovation and continuous improvement (kaizen, in Japanese).

This morning we heard from Katia Beauchamp, co-founder of Birchbox, the beauty by subscription company. Katia said that successful companies start with the premise that the customer is smart and well informed. You need to respect that and be open to evolving accordingly. This has certainly always been our philosophy at Calitech™. Our partners and customers are smart and, since we start with the idea that we want to have a long-term, win-win relationship with them, we have evolved wonderful relationships that have led to growth and innovation on both sides.